Tel: 01454 315050
Fax: 01454 315151
Email: info@sodburyfuels.co.uk

Suppliers of Oils, Fuels and Tanks to Homes, Farms and Industry

Testimonials

Thank you for the oil delivery today.

We didn't even notice until we saw the ticket!

Please pass on our thanks to all at Sodbury Fuels for keeping things going, and for a great service.

Keep safe and well!

Best wishes
David

Excellent customer service and commitment

Thank you so much for your excellent customer service and commitment. Its not unknown for me to not check my oil levels and completely run out; no heating, hot water and functional Aga. Andy and the Sodbury Fuels team are always available at the end of the line, and willing to do whatever is needed to provide for their customers. Their best yet is 5 minutes from my phone call to the oil delivery. Excellent work.

Ian, Acton Turville

What a difference!

Hi Heather,

I placed my first order with Sodbury Fuels a few days ago having used other suppliers in the past. What a difference! Good communication about the delivery, really nice people to deal with and a competitive price. I will definitely use you as my preferred supplier in future.

Best regards,
Phil Lomas

A massive thankyou for you help

Hi Andy and team,

Just want to say say a massive thankyou for you help and support.. Regarding my delivery and fast service you provide in these difficult times...


And looking after the vulnerable and the elderly and making them a priority so they we / have hot water and heating.... Your a credit to the local community at this moment in time


And keep up the good work guys,
Mandy

Amazing service!

Just wanted to say a massive thank you to Andy for delivering our heating oil so promptly during such a busy time, after realising we had run low with a baby in the house. Greatly appreciated and amazing service! Thanks again!


Jaya

Thanks and well done for your driver...

I was getting low on central heating oil when I saw your lorry delivering to two of my neighbours in Yatton Keynell. I asked your driver if he had any spare on board. Not a problem for this man and he delivered 700 litres (all he had spare).

This is how to get a new account, so thanks and well done for your driver as it is so easy just to say no. He reckoned that the tank was about 3/4 full if he was local soon to top it up that would be great – but let me know as I need to leave the gate unlocked.

And again thanks for the proactive service.


Regards,
Stan

Thoroughly recommend.

Needed heating oil urgently for our nursing home. They promised to come out within ten minutes as they didn't want our residents to be at risk. What a great service. Thoroughly recommend.

Kind Regards,
Ian Knowles
Registered Manager
The Heathers Nursing Home

Couldn't recommend these guys highly enough.

We found ourselves in a very tricky situation where we realised we had ran out of fuel on a Friday evening, we are a wedding venue and had an Open Day planned for the Sunday, we were in complete panic as we knew it would be near impossible to get an oil delivery within 12 hours or less, however we were recommended Sodbury Fuels and on the off chance we sent an email Friday evening to which we received an instant response confirming an oil delivery for the following day by lunchtime, the communication was fantastic they kept us updated at all times, they completely saved our bacon, very accommodation indeed and super friendly. They even offer a top up service for the service so its something we will definitely be looking in doing. Couldn't recommend these guys highly enough. 5 star customer service for sure!

Holly

Cheers.

Your driver was a credit to your company

Hi

I had my heating oil delivered today and I'd just like to say how pleased I am with the service, your driver was a credit to your company and he's welcome back anytime.

Many thanks, Sam

Same day delivery

Many thanks for the service you provided today - same day delivery after we were let down by another supplier.

Thanks Andy. We appreciated your help. Now we can get warm again after a week without heating!

Carole-Anne

Thank you so much.
Andy, thank you so much. When I call you at 7pm and you're still working in the yard, I'm strsssing out as we've run out of oil - no heating & hot water. The husband is going into hospital for big surgery - you make life so muche easier. Thank you. Anyone needing that extra mile, you've got it right here. X


Charlotte

Great Service and much appreciated
Just wanted to say a big thank you to Andy for delivering our oil so promptly - great service and much appreciated.


Mrs W.
Nettleton

Great Service
Just want to say thanks for the great service. Spoke to Andy first thing this morning after running out of heating oil yesterday. Turned up with his tanker just after 11am - what more can you ask for!

Ken

Big Thanks
Thank you for the fantastic service today. I placed the order just before 9am today and you delivered before 1pm. A great relief as we have our 93 year old mother here and the house is cold. Our fault we ran out of oil but your prompt service saved the day. Thank you so much.

Mary

A company that really cares about customer service
Thank you for your prompt and efficient delivery.

So good to do business with a company that really cares about customer service.

Mary and Roger

Service second to none.

Once again you got me out of the #### many thanks for your 5 star gold star service today in supplying my fuel at very short notice.

Service second to none.


Kind regards Martin

Very friendly people to deal with...

This is just to say a massive THANKYOU to Sodbury Fuels for my delivery today!


I phoned at 8am this morning in a panic....... my fuel gauge plug-in was flashing...... boiler running on fumes alone!


Delivery came within a few short hours........(bless you!)... and I'm so very grateful!


Very friendly people to deal with, and a very efficient service..... thanks again!



Pauline Roberts.......
(Disorganised old woman...... and tetchy when cold!)

HAPPY WARM FAMILY.
Cannot recommend Chipping Sodbury Fuels enough.

Ran out of oil rang them on new year's eve and within 30 min they have come out to me lovely helpful staff in the office and Andy the driver was spot on so thank you so much really appreciate it happy new year to you all will be ordering from them from now on :) :)

THANK YOU JULIE for sending over the message.

Hope you and your family are nice and warm, Happy New year

Julie

Recommending Sodbury Fuels
I cannot thank Sodbury fuels enough.

Yesterday (23rd Dec) we unexpectedly ran out of heating oil. With elderly parents in law staying for Christmas this was po...tentially a real problem. No-one I contacted could deliver before New Year but when I rang Sodbury Fuels they were able to deliver today - Christmas Eve!!!

And the price was really competitive despite it being less than 24hrs notice. I can't thank you enough and will continue to give you my custom from now on.

Happy Christmas to everyone at Sodbury Fuels

Another prompt oil delivery.
Thank you for the prompt oil delivery was great to have it today really appreciate it.
Thanks again Jayne.

Thank the Sodbury Fuels team.
I'd like to thank the Sodbury Fuels team.

Not only delivering our gas so quickly but going out of your way to connect up the gas bottles in the shed and remove the old ones to take them away. A service and sure we wouldn't get with anybody else.

Thanks again Andy and Lisa
Peter Hawker

Just wanted to say how fantastic your driver, Adam, was
We just had our first delivery from you, having moved to the house a year ago. We are also first timers with oil heating. Just wanted to say how fantastic your driver, Adam, was. There are problems with the fill to our tank which meant he had to pump the oil through very slowly. Not only was he patient enough to get the job done, he also explained what the problem was and recommended where we could go to get the pipe work fixed. He is a great advert for your company and we will now be regular direct customers.
Lorraine Coward

You never fail to give great service
Good Morning Andy and everyone at Sodbury Fuels.

Just wanted to thank you for the excellent service. Ordered fuel for a 5 day delivery slot arrived next day!

We have been using your company for 7 years and you never fail to give great service and competitive prices.

Glad to be able to support a local company too!.
Sharon Williams

Fantastic
Hi Heather and Andy

I just wanted to write to thank you both for your excellent service last week.

For reasons that I won't bore you with, I had to phone you on both Wednesday and Friday for an urgent order and you delivered both that same morning which was fantastic.
Many thanks indeed. Paul

What a brilliant company
Good evening Andy,

I would like to pass on my thanks to you for getting a urgently required delivery of heating oil to my 92 year old father today in the Thornbury area, from my phone call to your office to the Oil being delivered all in the space of 1 hour.

That's what you call customer care, I appreciate the more notice you get helps but this morning when the need was there, you delivered.

In the 4 years I've been dealing with with you for my own needs I have always found your company easy to access and a service to meet my needs so today's action only goes to confirm what a brilliant company you have.
Kind regards Martin

Tremendous Service
Tremendous service given by Andy, in terrible weather conditions, to a first time user of oil for central heating. We have no hesitation in advising people to use this family run company.
Greg and Hazel

Fantastic service and so friendly
Just wanted to say a massive thankyou for your fast, efficient and friendly service.

It was amazing to find you had delivered our oil on Christmas eve when I only ordered it on the 22nd. When I rang in a panic on the 22nd having just realised we were very low on oil you were so kind and said you would do your best to get to us as soon as you could after Christmas... quite understandable, but clearly you pulled out all the stops and got to us today... amazing Thankyou.

Fantastic service and so friendly I will definetly recommend you to everyone.

Thankyou again.

Wishing you a merry and restful Christmas and a happy healthy New Year.
Jayne

A huge thank you
Dear Andy and all the team,

A huge thank you for the for my delivery of Heating Oil today.

It is not an easy task to get to the back of the house where the Oil Tank is. It involves going down a lowish wall then up again and dragging the oil pipe round to the back of the house but the driver took it all in his stride and the oil was delivered into the tank and the process of getting the pipe back to the tanker repeated in reverse. This is no mean feat and the delivery man did not complain at all, so he deserves a big pat on the back.

I would also like to say thank you to all your team as I was concerned that delivery would be after 10.00 a.m. and by then I would be at work but fear not, I should have had more confidence in Andy who had said it would definitely be before then. It was, the driver was here at 08.30 a.m. giving me plenty time to replace the 3 gates.

I will definitely be using Sodbury Fuels again and will recommend them to my friends and family.

They offer a great service and are very kind, courteous and helpful to their customers.
Many, many thanks.
Ros Bates

Facebook Review for Sodbury Fuels - 5 *
Fantastic company. Reliable, efficient and competitive in pricing. Thanks Andy
Regards Chris

Oil is in
He was very very good and persevered to get it in - had found it tricky on the lane - Also being summer there is more hedge out at the lower end of the lane.

I really do commend him - he was SO helpful and was determined to make the delivery.
Thank you. Louisa.

Quick, efficient, presentable and helpful
Further to my telephone conversation with you this morning regarding your delivery driver, I am sending you confirmation with this email as requested.

I rang to report that your delivery driver was quick, efficient, presentable and helpful as I asked if he would kindly undo a cap off a bottle that I was unable to do and he kindly obliged. I obviously ring round to get the best price for fuel that I can but I wanted to say that your driver being so amiable and efficient gives your company a positive mark. I rang to let you know about my thoughts as I thought it was worth mentioning.

Regards
Fay

MUCH APPRECIATED
To Andy,

A very big 'thank you' for pulling out all the stops to get our oil delivery to us urgently.

The recent cold-snap put our oil useage under some pressure. You saved the day.
Tom Burns, Hillesley

Forget Ghostbusters - These are the folks you're gonna call.
We ran out of fuel oil on Good Friday, 24 hours after moving in, and nobody else could supply in less than 10 days.

Sodbury Fuels initially said they’d be able to help by Tuesday, after the Bank Holidays, which seemed brilliant, but they miraculously turned up on Easter Saturday, and not only delivered the fuel, but put us in touch with a brilliant heating engineer who came 30 minutes later, got the system working again and gave some really useful advice as well.

Crisis averted, customer delighted and future business assured!
M Thomson, Stoke Gifford.

Brilliant and Efficient Service
I just wanted to thank you and your staff for such a brilliant and efficient service.

I ordered with the village group last week realising that I was almost out of oil (my fault!) and you delivered on Saturday morning as an emergency delivery and 6 days earlier than your estimate. It is very much appreciated.


Kind regards
Lorna.

Thank you for the delivery today
Just a note of appreciation to thank you for the delivery today - we wouldn't have had enough for the weekend!

We did not expect you to go out of your way to delivery today but are very grateful to you and the team for your consideration and great service - have a great weekend!
Regards, Ian

Thank you for coming out specially
Hi Andy,

Just wanted to drop you and your wife a quick email to say thank you for coming out specially to deliver our oil on Sunday, even though it was warming up a bit by then, it was much appreciated.

Thanks again and hope you’re all back to normal after the snow.
Gary

Stuck in the snow
Thanks so much Andy for getting to us. Much appreciated after the boys dug out the lane. Many, many thanks
Anon.

Thanks SOOOO Much
I wasn’t expecting you until Monday or Tuesday and you just surprised me today!! Thank you SOOOO Much! You guys have the best customer service and the nicest team. ⛄️
Anon.

Excellent Service and Prompt Delivery
I just wanted to thank you for the excellent service and prompt delivery of our heating oil yesterday, despite the snow and the high volume of orders.

Thanks so much.
Louise Clements

Thank you for fuel
We have just taken a delivery of 500 Litres of oil in the nick of time, saving our tank from running completely dry. When I phoned this morning, it was a great relief to hear that we could have an emergency delivery today but we hadn't expected it to come so quickly (and with a smile). We are extremely grateful to all concerned.

Thank you very much indeed.
Mrs and Mrs Darlow

Brilliant service
I was very impressed with the service I received today from Sodbury Fuels. Ordered oil in the morning and it was delivered in the afternoon . I would definitely recommend them.
Anon.

One of your drivers today was fantastic
Hi hun I hope your all well, I just wanted to say that one of your drivers today was fantastic I was out on my horse coming back from a hack and he was being a complete ass and your guy was filling up and had no choice but to block the path but he was so polite and said he only had 1 minute left he could see my horse was being impatient lol but bless his heart your guy remained very professional and when he was able to move the wagon he did slowly and kept checking my horse was ok I just wanted to say thank you as he was so considerate of the horses this was at Frampton end lane please could you thank your driver on my behalf xxxx
Anon.

Coming with a delivery so quickly on Saturday was brilliant
Hi Andy

Just a note to say thank you very much for your prompt service. This is not the first time you've helped us out like this and it's very much appreciated.
We were beside ourselves coming home to such a cold house after 2 weeks in the sunshine! But your driver coming with a delivery so quickly on Saturday was brilliant, can’t thank you enough.

We look forward to never running out again, now being part of your 'top up' scheme (thanks for the suggestion!).
Very best wishes & thanks again,

Jane

Love doing business with this company
Thank you so very much for your prompt delivery. Love doing business with this company.
Tracey

Excellent Service
Thanks to Andy Welch at Sodbury Fuels for the excellent service today. Always happy to give custom to a local company. Give them a call if you need some fuel guys!
Jamie

No 1. service
Sodbury Fuels top up your tank and come to the field and fills the tractor up! No down time! 👍🏻

First class service from Sodbury Fuels.
Rang on Thursday morning. Was told they would be out on Friday but turned up Thursday afternoon! You saved the day. Quality service from Andy and the team.
Thanks guys. Mike.

Amazing service
Amazing service.. ordered oil in morning as empty and it was delivered in afternoon ..thanks Sodbury fuels.
Sarahjane

Awesome service
I rang for fuel today, 30 minutes later Andy was filling the tank. Awesome service, thanks Sodbury Fuels.
Emma

Really impressed with Sodbury Fuels
Dear Andy,

This is a note to say that we are really impressed with Sodbury fuels. We have only just started using your company but we are really pleased with the polite courteous service. We also appreciate the speed of delivering oil to our house.

Tom especially has been very courteous, and polite, I would say he is a great asset to your company.

Thanks ever so much for looking after our house.
Thomas Powe

We appreciate the oil this quickly
Hi Andy,

Just to say thanks for the speedy oil delivery. We appreciate the oil this quickly.
Lorraine

Thanks for the oil top up
Hi Andy,

Thanks for the Oil top up - we were just dithering on whether to call for more before half term, good timing!
Gwen, Community School

Brilliant service!
Andy,

Brilliant service! I was only thinking that I needed to top up my tank & 30 minutes later the delivery arrived.
Big Thanks Julie.

Great Service
Andy

Just a quick note to say thanks for the super service we continually get from Sodbury Fuels, just recently Dawn in the office found a heating engineer that came within an hour to fix our oven and but also spotted a fault with our boiler!

Thanks again
Stephen & Karen

Super-quick delivery
Hi Andy,

Thanks again for a super-quick delivery - you saved us when we ran out unexpectedly and were able to deliver within 4 hours of my call, and at a great price too! Thanks to all of you.
Liam

Thank you for dealing with our emergency!
Hi Andy,

Just to say thank you for dealing with our emergency! I rang in just after lunch and said we had a problem, our watchman on the oil tank was flashing on empty, and you managed to get someone to us just after 3pm the same day. I really appreciate it since we need to keep the school nice & warm for the children. Fantastic service!
Gwen

Amazing service again
Amazing service again... ran out of oil yesterday, delivered at 11 today! Thanks Andy & The Team.
Frankie

Yet again excellent service
Hi Andy,
Thanks for the Gas today. Yet again excellent service. I didn't expect it so quick as I would have got the old ones out ready and not expected you to change them for me.
Thanks again, Peter

Great Customer Service
Good Morning,
Just wanted to thank you for the great customer service received from your company.
Ordered heating oil one day and delivered the next!
I always use you for our domestic fuel and always receive prompt friendly service at very competitive prices.
Many thanks, Sharon

Sodbury Fuels were brilliant in a crisis
We were let down by our gas supplier and had run out of fuel. Andy had brilliant problem solving skills and offered to find an engineer to fit some temporary bottles until our gas supplier could deliver the next day. Andy was the only person who offered to help and was so kind and thoughtful. I would highly recommend him.
Thanks, Alexandra

We think the monthly top up is a great idea...
Hi Andy, Thanks again for organising our fuel today at such short notice, especially in light of your injury. I hope you are OK. We think the monthly top up is a great idea, so please add us to your list for your monthly trip to the farm. Many thanks again.
Kind regards, Sarah

Great service as always
Big thanks to Sodbury Fuels for great service as always, ordered yesterday as running low and delivered @ 6,30 this morning.
Vicky

Driver attitude and conduct was brilliant
Thanking all concerned @ Sodbury fuels for the prompt and efficient service they received for the speedy delivery to Cheltenham Race Course for Gold cup week yesterday. They thought the driver attitude and conduct was brilliant, he represented the company very well, Thanks all

Your team are kind, caring and extremely professional
A huge thank you for delivering my fuel on Saturday; I very much appreciate it.

Andy, your team are kind, caring and extremely professional.

I always recommend you to friends as it's good to pass on to others information about a service you know they will be extremely happy with.
Tracy

Very impressive
Andy

Can I just thank you massively for getting the oil delivery to me within hours of my mercy call yesterday morning!

It seems I was mistaken in thinking my tank was empty as you could only fit 657 litres in - I presume you will draw that from my account at 30p + VAT instead of 1000 litres or do I get some credit?

The problem I do seem to have now is water/crud in the tank causing boiler to cut out - do you do any such service for cleaning out the tank sump?

Thanks again - very impressive.
The Old Post Office, St Quintin

Thank you for a prompt efficient service
Morning Andy

Thank you for a prompt efficient service. I'm sorry I wasn't around but grateful you just sorted it anyway.

Hope you are enjoying what sound like a well earned rest.

Cheers
Jenny Smith

Thank you for arranging delivery so quickly
Andy,

Just to say thank you for arranging delivery so quickly today, I really appreciate it (and so do my wife and two year old twin boys who were shivering at home!)

I value the local and competitive service you offer and and will of course be calling you for orders in the future. If there's anywhere I can leave a review then please let me know.

Many thanks
James Imrie

Brilliant service
Andy,

With the continuing cold weather, we realised that we were running rather low on central heating oil. We contacted you, and you were here within about 10 minutes! Brilliant service with your trademark smile, and a competitive price as well.

Many thanks indeed.
Mike Marsden

Great service
Good morning Andy,

Thanks for the prompt delivery of the oil, as it was rather prompt the oil I had planned to use was not so I could only take 965 litres into the tank. As I had pre-paid, will you put the balance back onto my card or do you need to send a cheque?

Thanks again, great service.

With kindest regards
Brian

Many thanks for accommodating us
Andy

Many thanks for accommodating us in your schedule today - - - it was much appreciated.


Also best wishes to you all for Christmas, including today's driver, who in view of the awful weather was remarkably good natured...!
Gordon Booty